Jobs in Australia : Archives

April 30, 2017

Administrative/Customer Service Officers - Temporary Contract

Filed under: Uncategorized — karol @ 12:30 am

Our client a leading gove
ment entity is currently seeking enthusiastic and committed Administrative / Customer Service Officers for a short term Temporary contract.

The primary purpose of this role is to provide quality customer service and administrative support to reviewers and staff within the organisation.

Responsibilities in this position would include the following dependent on the level of experience of the successful candidates-

- Provide administrative support to Reviewers and staff of the department
- Manage hearings within the department
- Display outstanding customer service both by telephone and face to face
- Ability to prioritise and meet required deadlines
- Excellent data entry ability
- Processing of applications
- Apply knowledge of a diverse range of legislation and policies and procedures
- Responsible for the management and progression of cases
- Responding to case specific enquiries

The ideal candidates for these positions will have the following skills and attributes:-

- Must be an Australian Citizen or Permanent Resident
- Minimum two years experience in an administrative / customer service position is essential
- Previous Gove
ment experience will be an advantage
- Excellent verbal and written communication skills
- Ability to think quickly and display initiative
- Team orientated
- Able to work within set guidelines
- Must be physically fit as Hearings are across 3 floors
- Demonstrated Data Entry skills
- Intermediate MS Office skills

If you are an Australian Citizen / Permanent Resident seeking a contract position and available for an immediate start please email your resume to [Apply online] or contact Carolyn on …… for further information

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