Jobs in Australia : Archives

May 20, 2017

customer service inbound

Filed under: Uncategorized — karol @ 12:30 am

We are currently seeking an experienced customer service representative to provide our clients customers with a valuable treatment and fantastic service.

Working closely with a sales team and the broader supply-chain network, facilitating and advancing the quote to cash process.

This is a temporary to permanent opportunity for the right candidate working with a leading supplier with in the building and construction industry, providing a broad range of innovative engineered solutions for sewerage piping access systems, rainwater harvesting , water storage as well as concrete poles, boardwalks and railway sleepers.

Main Responisbilities

- Provide excellent customer service
- Maintain a high volume of inbound and outbound phone calls
- Work to KPIs and targets
- Create and provide customer quotes
- Follow up on invoices and payments
- Tracking of goods and providing estimated time of arrivals
- Liase with high level internal and external stake holders
- Maintain and update customer database
- Data entry

Knowledge and experience

- Technical minded and quick at picking up new systems
- Experiences with JD Edward highly desirable
- Minimum 3 years customer service experience in the building / construction industry
- Ability to work independently and in a team environment
- Intermediate knowledge of Powerpoint, Excel and Windows

For more information please contact Brielle Kiss …… To apply, please follow the link and submit your application.

Please note: only successful applicants will be contacted. We look forward to receiving your application.

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